Issues with exchange server [Old platform]
We currently experience issues with our exchange environment which affects customers in our older platform. We are investigating this and will update here as soon as possible.
Status changed from Investigating Investigating
New information:
Due to network disruption caused by datacenter operators we have suffered connectivity loss within cluster. Currently there is a maintenance operation we're running on the mailbox database, and we expect it to be finished within 24 hours. When that is done we will bring the services back online
Status changed from Investigating Investigating
New information:
Underhållet tar längre tid än vad vi väntat oss, men vi vill fortfarande ta det försiktigt och vänta tills det är klart. Vi förväntar oss det kommer vara klart och åtgärdat på Måndag.
English: Maintenance is taking more time than we anticipated, but we still would like to take it cautious and wait till it finishes. We expect to have everything done and the issue resolved by Monday.
Status changed from Investigating Investigating
New information:
Underhållsarbetet är nu slutfört och åtkomsten till Exchangeplattformen är nu återställd. Vi ser fortfarande viss långsamhet i systemet och vi kommer fortsätta att felsöka detta utanför ordinarie arbetstid för att minimera påverkan på systemet under dagtid. Vänligen kontakta vår support om ni upplever några ytterligare problem.
English: The maintenance work has now been completed and access to the Exchangeplatform has been restored. We're still seeing some slowdowns in the system and we will continue troubleshooting this outside of normal working hours to minimize the impact on the system during daytime. Please contact our support if you experience any further issues.
Status changed from Investigating Fixed
New information:
Problemet är löst.
Problem solved.