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This is the operational status page of Space2u Webhosting AB, showing any outages and planned maintenance.

Some systems are experiencing issues
Active Incident
Storage Issue
Status: Identified - 3 weeks, 5 days ago
Description:

We are experiencing abnormal load on our storage systems. This affects website load times and email access. We're working on resolving this incident.

Updated 1 day, 10 hours ago
Status changed from Investigating Identified

New information:

There is a very demanding backend maintenance task running on the storage, this was not anticipated by hardware vendors support and can't be force-stopped. We unfortunately have to let this finish. Issue is escalated to the highest level and we're doing our best to solve this asap. Measures are taken to entirely avoid this behavior in the future. Once the maintenance is complete we expect overall storage performance improved compared to last weeks.

Updated 1 day, 13 hours ago
Status changed from Watching Investigating

New information:

Maintenance operation have impacted storage performance, we are working on lowering the maintenance impact on the performance.

Updated 3 days, 7 hours ago
Status changed from Investigating Watching

New information:

We are monitoring the storage platform and working on improving the current situation. Overall access and performance are returned to normal, but we're working close with the vendors to improve it further.

Updated 1 week, 3 days ago
Status changed from Watching Investigating

New information:

Maintenance operation have impacted storage performance, we are working on lowering the maintenance impact on the performance.

Updated 2 weeks, 4 days ago
Status changed from Identified Watching

New information:

The immediate issue has been resolved and we are seeing restored performance across the board meaning both website load times and email access has been restored to normal. We will keep monitoring the problem closely while continuing improvements as well as intensive maintenance work to ensure long term stability.

Please contact our support if you experience any further issues.

Updated 2 weeks, 5 days ago
Status changed from Investigating Identified

New information:

Due to storage issues over the last week that came to be more severe towards Friday, we started heavy maintenance operations during the weekend to alleviate the impact on our customers for the weeks to come. Some resource-heavy operations were stopped 7 AM today, but some of this work has spilled over into regular work hours. We are working with our storage vendors intensely to remedy this and restore the performance to normal.

Updated 3 weeks, 1 day ago
Status changed from Investigating Investigating

New information:

We keep working to regain stable performance.

Updated 3 weeks, 3 days ago
Status changed from Identified Investigating

New information:

We still experiencing some difficulties with storage functionality. We keep working to regain stable performance.

Updated 3 weeks, 4 days ago
Status changed from Investigating Identified

New information:

Work in progress.

No incidents during the past 7 days.

Contact

Phone: +46 613 722 550
Email: support@space2u.com
Webb: https://www.space2u.com

Space2u Webhosting AB

Järnvägsgatan 16
872 35 Kramfors, Sweden
Org. number: 556598-8705

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