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This is the operational status page of Space2u Webhosting AB, showing any outages and planned maintenance.

Some systems are experiencing issues
Active Incident
Problem with exchange
Status: Identified - 3 weeks ago
Description:

We are experience problem with our Exchange platform right now. This is regarding our legacy platform. System is taken offline for maintenance and we are working to solve it as soon as possible. We will update this post with more information during the evening.

Updated 2 weeks, 2 days ago
Status changed from Investigating Identified

New information:

We have identified the bottleneck in the message delivery system that was causing slow mail flow, we are working on the issue. There may be intermittent service flaps during the weekend, when the services require restart and reconfiguration.

Updated 2 weeks, 3 days ago
Status changed from Watching Investigating

New information:

We are experiencing a new issue related to the previous, we are investigating fully and will update as soon as we have more information

Updated 2 weeks, 5 days ago
Status changed from Identified Watching

New information:

The services are now running again, we will continue to monitor this until we feel confident that everything is completely resolved.

Updated 2 weeks, 6 days ago
Status changed from Investigating Identified

New information:

Unfortunately, we have to report that the problem has taken a lot longer to solve than we initially estimated. We have been working non stop for the last 36 hours to resolve the issue with exchange, and have now set up a new platform to which mail data will be restored. We hope to have the systems running again before lunch 21/11.

We fully understand the issues that this cause for our customers, and will update continuously with more information as soon as we have something new to inform about.

Updated 2 weeks, 6 days ago
Status changed from Identified Investigating

New information:

Unfortunately, we have to report that the problem has taken a lot longer to solve than we initially estimated. We have been working non stop for the last 36 hours to resolve the issue with exchange, and have now set up a new platform to which mail data will be restored. We hope to have the systems running again before lunch 21/11.

We fully understand the issues that this cause for our customers, and will update continuously with more information as soon as we have something new to inform about.

Updated 2 weeks, 6 days ago
Status changed from Identified Identified

New information:

We have rolled the services back to the state of approx 00:30 of November 19th, and are working on bringing the platform online.

Updated 2 weeks, 6 days ago
Status changed from Investigating Identified

New information:

We have idenfitied the issue and are working on solution. We expect to have the plattform back online in the morning.

No incidents during the past 7 days.

Contact

Phone: +46 613 722 550
Email: support@space2u.com
Webb: https://www.space2u.com

Space2u Webhosting AB

Järnvägsgatan 16
872 35 Kramfors, Sweden
Org. number: 556598-8705

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