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This is the operational status page of Space2u Webhosting AB, showing any outages and planned maintenance.

Some systems are experiencing issues
Active Incident
Problem with websites
Status: Investigating - 1 week, 5 days ago
Description:

Some websites have poor performance at the moment or don't load at all. We are working on a solution.

Updated 3 days, 14 hours ago
Status changed from Investigating Investigating

New information:

We have seen significant improvements in load times after the maintenance work we have done and we expect this trend to continue.

Updated 5 days, 15 hours ago
Status changed from Investigating Investigating

New information:

Some websites are still unstable and we are working hard on finding a solution.

Updated 6 days, 15 hours ago
Status changed from Investigating Investigating

New information:

We still see problems with high load times for websites and occasional downtime. We are working hard on finding a permanent solution to this.

Updated 1 week, 3 days ago
Status changed from Investigating Investigating

New information:

There are intermittent problems with websites going down or having long load times. We are working on finding a solution.

Active Incident
Mail problem
Status: Investigating - 3 weeks, 4 days ago
Description:

We have a problem affecting the mail system at the moment.

Updated 3 days, 14 hours ago
Status changed from Investigating Investigating

New information:

Email authentication is getting more reliable again and we expect it to keep getting better.

Updated 5 days, 15 hours ago
Status changed from Investigating Investigating

New information:

We keep seeing problems with delayed emails and authentication to email accounts and are working hard on finding a solution.

Updated 6 days, 15 hours ago
Status changed from Investigating Investigating

New information:

The email problems have become better but have not been resolved completely yet. We are working on a permanent solution.

Updated 1 week, 3 days ago
Status changed from Investigating Investigating

New information:

We still see problems authenticating to email accounts and are working on solutions.

Updated 1 week, 6 days ago
Status changed from Investigating Investigating

New information:

We still see problems with logging in to email accounts, affecting both webmail and clients, and are working on finding a solution.

Updated 2 weeks ago
Status changed from Investigating Investigating

New information:

We are still seeing problems with authenticating email accounts and working on a solution.

Updated 2 weeks ago
Status changed from Watching Investigating

New information:

We have seen a return of problems with accessing email accounts and are working on solving them.

Updated 2 weeks, 3 days ago
Status changed from Investigating Watching

New information:

The email issue is now solved. We will monitor the situation for some time to make sure it doesn't come back.

Updated 2 weeks, 4 days ago
Status changed from Investigating Investigating

New information:

We are still seeing problems with logging in to email accounts and are working on solving it.

Updated 2 weeks, 5 days ago
Status changed from Investigating Investigating

New information:

There are still problems with email but we do see an improvement and expect it to keep getting better.

Updated 3 weeks ago
Status changed from Investigating Investigating

New information:

We have issues affecting email services and are working on solving them.

Updated 3 weeks ago
Status changed from Investigating Investigating

New information:

Around 20:00 we will temporarily disable the email service as part of maintenance that will improve the service. No email will be lost as a result but delivery will be delayed.

Updated 3 weeks ago
Status changed from Investigating Investigating

New information:

We are still working on solving the issues affecting email.

Updated 3 weeks, 2 days ago
Status changed from Identified Investigating

New information:

We are still working on solving the issues affecting email.

Updated 3 weeks, 3 days ago
Status changed from Watching Identified

New information:

We are having issues affecting the mail service.

Updated 3 weeks, 4 days ago
Status changed from Investigating Watching

New information:

The problem has been resolved and we're monitoring for any fallback

Scheduled Maintenace
Full platform maintenance on Cloud VPS
When: in 1 day, 20 hours
Description:

We will perform a full platform maintenance on the Cloud VPS service that is exposed from the service control panel.

Service will be down between the 00:00 AM CEST (GMT +2) and 06:00 AM CEST (GMT +2) window on the night to the 24th of April 2019 and service will be restored as soon as the maintenance is complete, we expect between 3-4 hours. Customer servers will be powered off during the maintenance and started afterwards.

We are sorry for any inconvenience this might cause you.

2019-04-16

Trouble with sitebuilder
Status: Fixed - 5 days, 6 hours ago
Description:

Websites created with our sitebuilder are not reachable at the moment. Other services are running normal. We are investigating the issue.

Update 5 days, 3 hours ago
Status changed from Investigating Fixed

New information:

The issue has been resolved and the sitebuilder service is fully operational

Contact

Phone: +46 613 722 550
Email: support@space2u.com
Webb: https://www.space2u.com

Space2u Webhosting AB

Järnvägsgatan 16
872 35 Kramfors, Sweden
Org. number: 556598-8705

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