Sitebuilder site and admin panel inaccessible

Status: Fixed - 2 weeks, 4 days ago
Description:

We're currently experiencing an issue with our sitebuilder resulting in some sites and admin panels being inaccessible. Our technicians are investigating.

Update 2 weeks, 4 days ago
Status changed from Investigating Investigating

New information:

Our technicians are still investigating the issue. Please excuse the inconvenience.

Update 2 weeks, 4 days ago
Status changed from Investigating Identified

New information:

Our technicians have identified the issue and are working with our provider to find a solution.

Update 2 weeks, 4 days ago
Status changed from Identified Watching

New information:

The affected sites and admin-panels should be working now but we'll keep monitoring to make sure.

Update 2 weeks, 2 days ago
Status changed from Watching Fixed

New information:

It should now be fixed. We are still monitoring the situation.

Update 2 weeks, 2 days ago
Status changed from Fixed Fixed

New information:

It should now be fixed. We are still monitoring.

Update 1 week, 6 days ago
Status changed from Fixed Investigating

New information:

The issue has unfortunately reoccured. We're working with our provider to find a solution.

Please excuse the inconvenience

Update 1 week, 6 days ago
Status changed from Investigating Identified

New information:

We're seing slight improvements in functionality but we'll keep monitoring and working to get a permanent solution

Update 1 week, 6 days ago
Status changed from Identified Watching

New information:

The issue should be fixed now according to the tests we've made. We'll keep monitoring just in case anything unexpected shows up.

Thank you for your patience

Update 1 week, 6 days ago
Status changed from Watching Fixed

New information:

We haven't seen or got any further reports on this matter so we'll regard this as solved.

Contact

Phone: +46 613 722 550
Email: support@space2u.com
Webb: https://www.space2u.com

Space2u Webhosting AB

Järnvägsgatan 16
872 35 Kramfors, Sweden
Org. number: 556598-8705

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